Agent Workspace — Cami CS

Cami Agent Workspace

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In Queue

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Urgent

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SLA At Risk

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Agents Online

Online

Analytics Settings

Click on a ticket from the queue to view the conversation and respond

Customer

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Total Tickets

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Avg CSAT

AI Copilot Live

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Quick Macros

/hi /close /refund /ship /sorry

Quick Actions

Ticket Details

Status: —

Priority: —

Channel: —

Created: —

SLA: —

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